Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
American Lake
Patient Name (Patient Room Number)
c/o VA Puget Sound
9600 Veterans Drive
Tacoma, WA 98493
Seattle
Patient Name (Patient Room Number)
c/o VA Puget Sound
1660 South Columbian Way
Seattle, WA 98108
For the location of an inpatient or their phone number, call 1(800) 329-8387 then press "0" to speak with an operator. Ask to be transferred to the patient's room.
Appointment Scheduling and General Information
For general information about VA Puget Sound, including how to schedule an appointment, and apply for VA health care call 1(800) 329-8387, Ext. 71234; Monday – Friday, 8 a.m. - 4 p.m. For more information about appointments, visit our appointments page or visit MyHealtheVet.
Patient Advocates
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Nurse Information Line
To speak with nurse about a medical condition, call 1(800) 329-8387, option 4.
Your Medical Records and the Release of Information Office
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact the Office of Public Affairs at (206) 764-2435, (206) 764-2317 or email at publicaffairspugetsound@va.gov.
Make a suggestion
If you have a suggestion to that could allow us serve you better, please visit the Suggestion Program page.
Webmaster
To report problems with this website, please contact the Webmaster.
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