Visitor Information - VA Puget Sound Health Care System
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VA Puget Sound Health Care System


Visitor Information


VA Puget Sound serves Veterans from a five-state area in the Pacific Northwest.  We provide comprehensive care to more than 112,000 Veterans enrolled at one of our 10 facilities in the Pacific Northwest (two divisions in Seattle and Tacoma; seven Community Based Outpatient Clinics in Bellevue, Federal Way, Mount Vernon, North Olympic, North Seattle, Silverdale and South Sound; and a Community Resource and Referral Center in Seattle). As the VA’s 5th largest research program, VA Puget Sound has research in virtually every major clinical department, including: TBI & multiple blast exposures; memory improvement and Alzheimer's Disease; PTSD and deployment health; Parkinson’s Disease, diabetes; cancer; substance abuse; lower limb prosthetics; genomics; and Health Services. Additionally, it has seven nationally recognized Centers of Excellence (in areas from limb-loss prevention and prosthetic engineering to primary care education and substance abuse treatment).

Getting Here

Directions to the Seattle and American Lake Divisions can be found through the link on the right hand side of this page. You can also take the bus. To find one of our community based outpatient clinics, please use the links provided on the right hand side of this page.

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. You may also want to review our Visiting Hours and Policies.

We have volunteers who work in waiting areas at throughout the day. These volunteers can help you find your appointment or help arrange transportation if walking to your appointment will be difficult.


VA Puget Sound Health Care System is federal property.  All persons and bags are subject to search. No weapons, alcohol or illegal drugs are permitted.

VA Police provide 24-hour patrols of our facilities and parking lots. To report all suspicious or criminal activity, vehicle accidents, and personal property losses while on facility grounds call us at:

Seattle Division                        (206) 764-2899 Ext. 63113

American Lake Division             (253) 582-8440, Ext. 76757

In case of an emergency, please dial 911 immediately.


Lost and Found

If you have lost any personal items during your stay, tell your health care team. You may also call 1-800-329-8387, extension 76098 for the American Lake Division or extension 66677 for the Seattle Division.


A nondenominational chapel is located on the first floor of the hospital in Seattle and in Building 111 at American Lake. Protestant Worship Services and Catholic Mass are held on a regular basis.

Please contact Chaplain Services at (206) 764-2023 (Seattle) or (253) 582-8440, Ext. 76191 (American Lake) for additional information or to speak with one of our chaplains.