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VA Puget Sound Health Care System

 

Pharmacy

About the Programwhite and orange pharmacy pills on a table 

The VA Puget Sound pharmacy processes over 8,300 prescriptions daily. Many of these prescriptions are filled by the Central Mail Out Pharmacy (CMOP). Prescriptions may be refilled by phone or the Internet.

Services Offered

Automated Refill Line

An automated refill line is available for all VA Puget Sound patients. Please call one of the following numbers from a touch tone phone —

(253) 583-3000 (American Lake)
(206) 277-4000 (Seattle) 
1-800-329-8387, option 3 (Anywhere else in Washington State)

1. After you have dialed the number, wait for the automated attendant to answer.
2. Press 1 for prescription refill.
3. Enter your entire social security number, then press the # key. Wait for an answer.
4. Press 2, then wait for an answer.
5. Press 1, then wait for an answer.
6. Enter the prescription number, then press the # key (Ignore any letters). Wait for an answer.
7. To refill additional prescriptions, press 1 and repeat the process.
If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time. If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time.

Internet Refill

Prescriptions may also be filled online using VA's MyHealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Refills at VA Puget Sound Pharmacy

All Veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at a VA Puget Sound pharmacy window.

Drug Information

Please visit My HealtheVet or speak to your provider for information about any prescription you may be taking.

For a list of medications approved by VA, please go here and click on "VA National Formulary".

Hours

American Lake

Outpatient Pharmacy
Monday - Friday 8:00 a.m. - 5:30 p.m.

Pharmacy Administration Office
Monday - Friday 8:00 a.m. - 4:30 p.m.

The outpatient pharmacy is closed on all federal holidays.

Seattle

Outpatient Pharmacy
Monday - Friday 8:00 a.m. - 10:00 p.m.

Pharmacy Administration Office
Monday - Friday 8:00 a.m. - 4:30 p.m.

The outpatient pharmacy is closed on all federal holidays.   

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Contact Info

Location

  • Outpatient Pharmacies

Contact Number(s)

  • 253-583-3000
  • 206-277-4000

Hours of Operation

  • American Lake - Mon-Fri 8:00am-5:30pm
    Seattle - Mon-Fri 8:00am-10:00pm