Visitor Information - VA Puget Sound Health Care System
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA Puget Sound Health Care System


Visitor Information


VA Puget Sound serves Veterans from a five-state area in the Pacific Northwest. We have two main divisions: American Lake and Seattle. In addition to our main medical centers we offer services to our patients in seven community-based outpatient clinics in Bellevue, Bremerton, Federal Way, Mount Vernon, North Seattle, South Sound and Port Angeles.

Getting Here

Directions to the Seattle and American Lake Divisions can be found through the link on the right hand side of this page. You can also take the bus. To find one of our community based outpatient clinics, please use the links provided on the right hand side of this page.

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. You may also want to review our Visiting Hours and Policies.

We have volunteers who work in waiting areas at throughout the day. These volunteers can help you find your appointment or help arrange transportation if walking to your appointment will be difficult.


VA Puget Sound Health Care System is federal property.  All persons and bags are subject to search. No weapons, alcohol or illegal drugs are permitted.

VA Police provide 24-hour patrols of our facilities and parking lots. To report all suspicious or criminal activity, vehicle accidents, and personal property losses while on facility grounds call us at:

Seattle Division                        (206) 764-2899 Ext. 63113

American Lake Division             (253) 582-8440, Ext. 76757

In case of an emergency, please dial 911 immediately.


Lost and Found

If you have lost any personal items during your stay, tell your health care team. You may also call 1-800-329-8387, Ext. 76098 for the American Lake Division or Ext. 66677 for the Seattle Division.


A nondenominational chapel is located on the first floor of the hospital in Seattle and in Building 111 at American Lake. Protestant Worship Services and Catholic Mass are held on a regular basis.

Please contact Chaplain Services at (206) 764-2023 (Seattle) or (253) 582-8440, Ext. 76191 (American Lake) for additional information or to speak with one of our chaplains.